Skip to content

Cart

Your cart is empty

TERMS OF SALES

The TAMARA TAICHMAN team invites you to consult its general conditions of sale which you agree to accept if you wish to place an order on our website https://tamarataichman.com/
The offer and sale of products on our website (https://tamarataichman.com/) are governed by these General Conditions of Sale. We recommend that you read them carefully. Orders placed on the site https://tamarataichman.com are reserved for individuals and companies "end buyers" other than for their resale. The resale or distribution of products purchased on https://tamarataichman.com is strictly prohibited. In addition, each time an order is placed on the https://tamarataichman.com site, you will be asked to confirm your acceptance of these General Terms and Conditions of Sale in force on the date of placing your order. Given the commercial policy described above, TAMARA TAICHMAN reserves the right not to respond to orders from any person who is not an "end buyer" or to orders that do not comply with its commercial policy as defined. herein. The general conditions of sale may be modified and in particular in consideration of possible normative changes. The new general conditions of sale will apply on their date of publication on https://tamarataichman.com.

Article 1 – Availability

Our product offers are offered within the limits of available stocks. Check when ordering, item by item, that the number, size and price are taken into account in your order form. When a product is no longer available, it is displayed "OUT OF STOCK". In this case, you can contact us so that you can inform you if necessary of its new availability on the site.

Article 2 - Order

During the first order, you must create your online account with your personal details and keep them updated. The contract is deemed concluded when TAMARA TAICHMAN receives the order form electronically, once the accuracy of the data relating to the order has been verified. Before proceeding with the purchase of the products, by sending the order form, you are asked to read the General Conditions of Sale carefully. By electronically transmitting the order form, you accept them unconditionally and you agree to respect them.

Article 3 – Price and Payment

The prices of our products are indicated in euros/dollars/pounds, all taxes included, excluding shipping costs. TAMARA TAICHMAN reserves the right to modify the prices at any time but the products will be invoiced on the basis of the prices in force at the time of the registration of the orders, subject to their availability. When you click on "order" you can pay for your purchases in different ways:
- by credit card: Visa, American Express, Mastercard
- through Paypal
- by Alma, in 2 or 3 installments
The shipment of your order takes place only after verification of your method of payment.

The delivered goods will remain our property until you take physical possession of the delivered product once you have paid the price.

Article 4 – Validation

The data recorded by https://tamarataichman.com during the validation of your order constitutes proof of all transactions made by https://tamarataichman.com and its customers. The data recorded by the payment system constitutes proof of financial transactions.

Article 5 – Delivery

Products purchased on the https://tamarataichman.com site are deliverable under certain conditions described in the delivery section at the bottom of the site page.

For reasons, including security, TAMARA TAICHMAN will not process any order for which a PO Box or Cedex address is provided.

So that your order can be delivered, you agree to fill in your complete address when ordering, including the additional information necessary for the smooth running of the delivery (building, floor, staircase, access code) as well as your phone. Non-delivery resulting from a lack of information will be attributed to the buyer and cannot be the responsibility of TAMARA TAICHMAN.

You will find below a summary list of our delivery conditions according to the country of residence, the value of the shipment and the desired deadlines. If your country of residence is not listed or for any other question, do not hesitate to contact us.

- Delivery in Europe:

We deliver to the following countries:

Germany, Austria, Belgium, Denmark, Finland, Greece, Ireland, Luxembourg, Netherlands, Portugal, United Kingdom, Sweden, Bulgaria, Cyprus, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia , Slovenia, Italy, Spain, Norway and Switzerland.

- Delivery to North America:

Shipping by DHL is possible to the United States and Canada.

- Delivery outside Europe and North America:

- It is possible to the following countries: United Arab Emirates, Bahrain, Kuwait, Qatar, Saudi Arabia, Lebanon, Australia, Japan, Singapore, Taiwan, Hong Kong, Macao, South Korea, Morocco, Thailand and DOM TOM.

- Customs Tax: For deliveries outside the EU and to overseas territories, French VAT (20%) will be automatically deducted from the invoice price.

Customs duties, local taxes, import duties or state taxes may be required by the carrier who will deliver your order. These sums will be your responsibility and are entirely your responsibility.

- Insurance: all our shipments are insured regardless of the carrier and the value of the jewel(s).

- Delivery tracking: You also have the possibility of tracking your order thanks to a tracking number which is communicated to you as soon as your package leaves our warehouse.

- Delivery problems: Any defect or delay in delivery exceeding eight 8 working days must be reported to our Customer Service as soon as possible (+33 (0)6 09 69 47 58 or contact@tamarataichman.com) Any complaint made beyond 15 calendar days after the date of validation of your order cannot be taken into account. You must check the conformity of the goods at the time of delivery. In the event of anomalies observed (open package, damaged product, etc.) you must report this on the delivery person's voucher and contact Customer Service by email or telephone. In the event of non-conformity of the products purchased or if they do not give you satisfaction, you can return them or request an exchange or a refund under the conditions provided for in the "RETURN / EXCHANGE" article.

Article 6 – Returns / Exchanges

TAMARA TAICHMAN is committed to providing you with high quality products. Despite this, if you are not satisfied with the product purchased, TAMARA TAICHMAN undertakes to exchange it or refund it to you.

The return costs will be at your expense except in the case of an exchange (and for a single exchange): the costs of sending the new jewel will be at our expense.

In accordance with the provisions of Articles L.121-20 and following of the Consumer Code, you have a period of 14 days from the date of receipt to return the products to us. In the case of a refund, it will be made in the same way as the payment was made and within a maximum of fifteen days after receipt of the returned item. TAMARA TAICHMAN reserves the right to deduct from a reimbursement any bank commissions deducted according to the mode of payment.

Items that are damaged, incomplete, or without their security label will not be taken back and will be returned to you as is, at your expense.

Engraved, personalized, sized or specially manufactured products will not be exchanged or refunded.

Article 7 – Intellectual property

All texts, comments, works, illustrations and images reproduced on the tamarataichman.com site are reserved under copyright as well as intellectual property for the whole world. As such, in accordance with the provisions of the Intellectual Property Code, only use for private use is tolerated Subject to different or more restrictive provisions of the intellectual property code. Any other use constitutes counterfeiting and is sanctioned under Intellectual Property unless prior authorization from tamarataichman.com Any total or partial reproduction of the tamarataichman.com catalog is strictly prohibited. All rights reserved.

Article 8 – Liability

The products offered comply with the French legislation in force. It is up to you to check with the local authorities of your country the possibilities of importing or using the products or services that you plan to order. We decline all responsibility in the event that the item delivered does not comply with the legislation of the country of delivery outside the European Union. The photographs and texts reproduced, illustrating the products presented are not contractual. Consequently, the responsibility of Tamarataichman.com can not be held liable in the event of an error in photography or text. Tamarataichman.com cannot be held responsible for the non-performance of the contract concluded in the event of out of stock, unavailability of the product, in the event of force majeure, disruption, flood, fire or strike, in particular postal services and means of transport or communication. Tamarataichman.com will not incur any liability for any direct or indirect damage resulting from these risks.

TAMARA TAICHMAN reminds Internet users of the characteristics and limits of the Internet network. TAMARA TAICHMAN cannot be held responsible for any damage resulting from access to the Site or, on the contrary, from the impossibility of accessing it. TAMARA TAICHMAN can in no way be held responsible in the event of unavailability of the Site, for any reason whatsoever (technical fault, network congestion, etc.).

The Internet user expressly admits using the Site at his own risk and under his exclusive responsibility. TAMARA TAICHMAN cannot be held responsible for any damage, direct or indirect, material or immaterial caused to Internet users, to their computer or telecommunications equipment, to the data stored therein and to the consequences that may result therefrom on their personal, professional or commercial activity. .

The information on the Site is provided for information only. The information published on the Site is updated and checked periodically but may still contain errors. The information must in any case be taken into consideration when it is put online and not when you consult the Site (this data may have been updated between the time you downloaded it and where you read it). In any event, TAMARA TAICHMAN cannot be held liable for this information.

Article 9 – Applicable law – disputes

This contract is signed in French and subject to French law. In the event of a legal dispute, only the French courts will be competent.

Article 10 – Personal information

Tamarataichman.com undertakes not to disclose to third parties the information that you communicate to it. These remain confidential. They will only be used by our internal departments for processing your order, reinforcing and personalizing communication, in particular through the Tamarataichman.com newsletters to which you have subscribed as well as within the framework of the personalization of the site according to of your interests. Consequently and in accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and object to personal data concerning you. To do this, simply send us a request by email (contact@tamarataichman.com) or by post, indicating your name, first name, address to Tamara Taichman, 23 rue de fleurus 75006